topic Re: No push notifications in Arlo

No push notifications

Mmorgan1123 — Fri, 16 Dec 2016 20:28:42 GMT

Mine has also stopped working last night I've tried everything from reinstall app to reboot modem toggle the notifications on phone and in app I'm pretty upset considering I've only had these 2 weeks

Re: No push notifications

TomMac — Fri, 16 Dec 2016 22:09:26 GMT

Problem with pushes is known by Netgear and they're working on it.

Re: No push notifications

smallwood — Sat, 17 Dec 2016 14:39:19 GMT

Same thing. Started Dec.15th. Don't get push notifications. Get E-mail.30 minutes or later after event.

Mmorgan1123 wrote:
Mine has also stopped working last night I've tried everything from reinstall app to reboot modem toggle the notifications on phone and in app I'm pretty upset considering I've only had these 2 weeks

Re: No push notifications

operasinger — Sat, 17 Dec 2016 20:37:22 GMT

I cannot find Push Notifications anywhere. HELP! Where can I find it for each camera?

Re: No push notifications

jguerdat — Sat, 17 Dec 2016 20:41:34 GMT

Mode tab, click on your base. Edit your modes - all settings including notifications are there. The phone settings can also turn Arlo app notifications on and off.

Re: No push notifications

operasinger — Sat, 17 Dec 2016 21:50:34 GMT

Sorry, but this is the most confusing GUI I've ever seen. There is nothing about editing notifications. Finally had to call customer service about how a user gets to them is unbelievable. Wasted their time and mind about stuff that should be obvios. Instead, stuff is hidden by "blind" clicks (find stuff by clicking and not knowing what you're clicking on and why). No tool tips, nothing to guide the user. Most user unfriendly site I've ever seen.

Re: No push notifications

JamesC — Mon, 19 Dec 2016 19:34:50 GMT

This issue has been resolved. Users may need to log out of their iOS app and log back before push notifications start working again.

Thank you all for your patience in this process.

JamesC