topic Records are all the same in Arlo

Records are all the same

mwc12809 — Fri, 16 Dec 2016 23:54:30 GMT

Recently I can't view my recordings. No matter which one I click on, I get the same recording. THis is the same for every camera. There are several recording with different times and lengths but no matter which one I click on, I get the same recording.

How Can I fix this?

Re: Records are all the same

steve_t — Sat, 17 Dec 2016 00:26:29 GMT

Pretty sure it a problem with the latest Android app. This is happening on an android phone, yeah?

Re: Records are all the same

tinsheep — Sat, 17 Dec 2016 03:04:45 GMT

Same problem here ... android app.. also got some notifications today but never saw the recording appear in my library 😞

Re: Records are all the same

JamesC — Tue, 20 Dec 2016 16:39:23 GMT

This issue has been resolved in the latest Android app version. For those experiencing this issue, please be sure to update your Android app to the latest version (2.3.0 as of 12/20/2016).

Please let me know if you are still experiencing this issue,

JamesC