topic Sync light flashing in Arlo

Sync light flashing

Waimone — Fri, 16 Dec 2016 16:17:49 GMT

Camera blue sync light continues to flash but camera never sync's. Light after about 5 minutes goes out.

Re: Sync light flashing

jguerdat — Fri, 16 Dec 2016 16:25:37 GMT

Make sure you're only pressing the base station sync button briefly - don't hold it. Any luck?

Re: Sync light flashing

Waimone — Fri, 16 Dec 2016 16:39:46 GMT

Yes, This is an add on camera. The first 4 cameras were easily inslalled. I have another add on and it is doing the same thing. Blue light flashes continually, then turns amber and then off.

Re: Sync light flashing

Waimone — Fri, 16 Dec 2016 16:46:55 GMT

Is there a reason add on cameras that are bought with another base station will not sync with original base station?

Re: Sync light flashing

jguerdat — Fri, 16 Dec 2016 19:40:55 GMT

Nope, they should work fine. Swap the camera at the store.

Re: Sync light flashing

JamesC — Tue, 20 Dec 2016 16:33:20 GMT

Waimone,

Consider rebooting your base station (using the on-off button) and try again. Please let us know if you're still experiencing this behavior.

JamesC

Re: Sync light flashing

Waimone — Wed, 21 Dec 2016 16:40:14 GMT

Funny, but the next morning I thought I would try it one more time before sending it back. BINGO, it worked immediately! Very easy camera set up process so I do not think I did anything wrong the first go around. Thanks for your support.

Re: Sync light flashing

JamesC — Wed, 21 Dec 2016 17:09:30 GMT

Waimone,

Great news! I am glad to hear you had a good experience setting up the system (aside from this one hiccup).

JamesC