topic Re: I need ARLO software for a new iPad. in Arlo

I need ARLO software for a new iPad.

TomGraves — Thu, 15 Dec 2016 22:36:07 GMT

One of 4 cameras records images in the color purple rather than in normal natural colors

Re: I need ARLO software for a new iPad.

steve_t — Thu, 15 Dec 2016 23:43:15 GMT

Reset the camera with a battery pull. If that doesn't fix it or only fixes it for a short while, exchange the camera as it is faulty

Re: I need ARLO software for a new iPad.

TomGraves — Tue, 20 Dec 2016 18:41:51 GMT

Can I return a defective camera to Best Buy where I bought it? I am still getting pink pictures.

Re: I need ARLO software for a new iPad.

JamesC — Tue, 20 Dec 2016 19:28:09 GMT

TomGraves,

Contact Best Buy for their exchange policy. Alternatively contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

JamesC