topic Re: 2nd camera refuses to sync in Arlo

2nd camera refuses to sync

snaketide — Wed, 28 Sep 2016 20:51:09 GMT

I purchased the two-camera pack (VMS3230-100AUS) today.

I installed the base station, and then the first camera (both are working flawlessly).

BUT, trying to get the second camera to sync is proving difficult.

I have ensured the batteries are in correctly (I get the initial blue startup LED on the camera)

I press the sync button on the base station and the sync light blicks.

I then press the sync button on the camera (within three feet away) and the blue LED blinks on and off about every second.

Then after about 30 seconds, the sync light on the base station goes back to solid, but the blue LED on the camera continues to blink.

I've restarted the base station. Removed the batteries from the camera.

I've followed the steps exactly as per community.netgear.com/t5/tkb/articleprintpage/tkb-id/arlo-knowledge-base/article-id/60 but the camera still won't sync.

I get the feeling I might have a dud camera?

Re: 2nd camera refuses to sync

jguerdat — Mon, 26 Oct 2015 12:38:25 GMT

Yup. Submit a trouble ticket or try returning the camera to the seller for a replacement.

Re: 2nd camera refuses to sync

Hmidnight — Fri, 24 Jun 2016 13:35:43 GMT

I have the 3 camera set and the 3rd camera will not sync. The initial setup when putting in the batteries the blue light will flash once, but after pushing the sync button on the base and then on the camera it still will not sync

Re: 2nd camera refuses to sync

JamesC — Fri, 24 Jun 2016 21:28:12 GMT

Hmidnight,

What is the behavior of the LED on the camera when trying to sync?

What do the different LED behaviors on my Arlo Wire-Free camera mean?

JamesC