topic Re: Arlo H7 camera in Arlo

motion detection on my camera no longer works

fbcater1 — Mon, 12 Dec 2016 17:28:20 GMT

My motion detection on my camera no logner works. I have 4 this one quit working. It is only 2 months old.

TomMac — Mon, 12 Dec 2016 17:28:37 GMT

fbcater1 wrote:

My motion detection on my camera no logner works. I have 4 this one quit working. It is only 2 months old.

Take the bad camera... go to settings and for that camera use REMOVE DEVICE.

Open the battery door and check battteries, replace if needed ( resets the camera )

Resync the camera back as if new ( new device ) and this will reset all the settings for the camera back to default.

test now and see if working.

If still NG after, contact Netgear Support

JamesC — Mon, 12 Dec 2016 17:30:02 GMT

fbcater1,

Did the suggestions above help resolve the issue?

Please let us know,

JamesC

fbcater1 — Mon, 12 Dec 2016 20:41:07 GMT

That did not work. Appears it is defective. I worked wiht NetGear tech support for nearly an hour.