https://community.arlo.com/t5/Arlo/The-Request-Times-Out-on-one-of-my-Arlo-Camera-s/m-p/1186536#M25019 Try both the app and a browser. It may be an issue with one but not the other. You can also try restarting the base using Settings, My Devices, your base, Restart button. Mon, 12 Dec 2016 19:07:48 GMT jguerdat 2016-12-12T19:07:48Z https://community.arlo.com/t5/Arlo/The-Request-Times-Out-on-one-of-my-Arlo-Camera-s/m-p/1186470#M25016 <P>I have three Arlo Cameras set up at my lake place. As of lately one of the cameras doesnt connect and says "the request timed out".</P><P>My batteries are good. This was random at one time.&nbsp;</P><P>Why is this happening?</P> Mon, 12 Dec 2016 17:41:08 GMT https://community.arlo.com/t5/Arlo/The-Request-Times-Out-on-one-of-my-Arlo-Camera-s/m-p/1186470#M25016 NWMT 2016-12-12T17:41:08Z https://community.arlo.com/t5/Arlo/The-Request-Times-Out-on-one-of-my-Arlo-Camera-s/m-p/1186536#M25019 Try both the app and a browser. It may be an issue with one but not the other. You can also try restarting the base using Settings, My Devices, your base, Restart button. Mon, 12 Dec 2016 19:07:48 GMT https://community.arlo.com/t5/Arlo/The-Request-Times-Out-on-one-of-my-Arlo-Camera-s/m-p/1186536#M25019 jguerdat 2016-12-12T19:07:48Z https://community.arlo.com/t5/Arlo/The-Request-Times-Out-on-one-of-my-Arlo-Camera-s/m-p/1186553#M25024 <P>Same problem on the AP and Browser. I also did the restart and now that camera says."This Arlo device is offline<BR />Please make sure it is connected to the Internet. Visit support.arlo.com for help."</P><P>The other two cameras still work fine.</P><P>Any ideas's?</P> Mon, 12 Dec 2016 19:38:11 GMT https://community.arlo.com/t5/Arlo/The-Request-Times-Out-on-one-of-my-Arlo-Camera-s/m-p/1186553#M25024 NWMT 2016-12-12T19:38:11Z https://community.arlo.com/t5/Arlo/The-Request-Times-Out-on-one-of-my-Arlo-Camera-s/m-p/1186751#M25046 Remove the camera from Settings, My Devices and resync. Any luck? Tue, 13 Dec 2016 02:24:32 GMT https://community.arlo.com/t5/Arlo/The-Request-Times-Out-on-one-of-my-Arlo-Camera-s/m-p/1186751#M25046 jguerdat 2016-12-13T02:24:32Z https://community.arlo.com/t5/Arlo/The-Request-Times-Out-on-one-of-my-Arlo-Camera-s/m-p/1190543#M25605 <P>I'm having the same problem. This started happening a few weeks ago. Also one of my camera's is going through batteries every few days now. Wonder if it is because of the update. I have no security when this happens.&nbsp;</P> Sun, 18 Dec 2016 04:12:48 GMT https://community.arlo.com/t5/Arlo/The-Request-Times-Out-on-one-of-my-Arlo-Camera-s/m-p/1190543#M25605 jkmail 2016-12-18T04:12:48Z https://community.arlo.com/t5/Arlo/The-Request-Times-Out-on-one-of-my-Arlo-Camera-s/m-p/1192236#M25842 <P>jkmail,</P> <P>&nbsp;</P> <P>How is the signal strength for&nbsp;the affected camera? Poor battery life and inability to connect to the camera could indicate there is a wireless&nbsp;issue (cameras connection to the base station). Consider relocating the base and/or the camera limiting the nearby proximity of any wireless devices that potentially could be causing interference to further isolate the issue.</P> <P>&nbsp;</P> <P>JamesC</P> Tue, 20 Dec 2016 17:07:30 GMT https://community.arlo.com/t5/Arlo/The-Request-Times-Out-on-one-of-my-Arlo-Camera-s/m-p/1192236#M25842 JamesC 2016-12-20T17:07:30Z https://community.arlo.com/t5/Arlo/The-Request-Times-Out-on-one-of-my-Arlo-Camera-s/m-p/1216898#M28354 <P>I have 4 cameras. 3 3030 cameras and a Arlo Pro. The 3 older cameras are the ones that are giving me the problems at night. The Pro seems fine and I dont loose connection with that one. Didn't have this problem until I got the Pro camera.&nbsp;</P> Fri, 27 Jan 2017 02:08:32 GMT https://community.arlo.com/t5/Arlo/The-Request-Times-Out-on-one-of-my-Arlo-Camera-s/m-p/1216898#M28354 jkmail 2017-01-27T02:08:32Z https://community.arlo.com/t5/Arlo/The-Request-Times-Out-on-one-of-my-Arlo-Camera-s/m-p/1217096#M28368 <P>A quick thing to try is to remove the problem cameras from Settings, My Devices and resync them.</P> Fri, 27 Jan 2017 13:32:40 GMT https://community.arlo.com/t5/Arlo/The-Request-Times-Out-on-one-of-my-Arlo-Camera-s/m-p/1217096#M28368 jguerdat 2017-01-27T13:32:40Z