topic Re: arlo camera addon vmc3030 in Arlo

arlo camera addon vmc3030

lildaddy75249 — Thu, 08 Dec 2016 20:21:51 GMT

why is the night vision so dark. any sugestions

https://arlo.netgear.com/hmsweb/users/library/share/link/96E30C23F804EDA8_201612

Re: arlo camera addon vmc3030

jguerdat — Thu, 08 Dec 2016 21:03:39 GMT

Looks like the video has been deleted.

Is Night Vision enabled in Settings, My Devices, your camera? If it is, what is the distance you're trying to cover? The built-in IR illuminators aren't terribly strong because of the battery requirements.

Re: arlo camera addon vmc3030

lildaddy75249 — Thu, 08 Dec 2016 21:15:58 GMT

Just a 2 car garage. I put the arlo pro in the garage and it works fine way brighter

Re: arlo camera addon vmc3030

lildaddy75249 — Thu, 08 Dec 2016 21:16:48 GMT

Night vision is enabled

Re: arlo camera addon vmc3030

lildaddy75249 — Thu, 08 Dec 2016 21:17:18 GMT

Ill try to post a pic

Re: arlo camera addon vmc3030

TomMac — Fri, 09 Dec 2016 14:28:03 GMT

The Ir iluminators do have a limited range...

With the Arlos , the light is more center weighted and outdoors it will appear not to cover far...but it will cover just about to the PIR detect range for people about 20ft ( but not really bright )

Indoors, like the garage, the IR will reflect off the walls ,etc and make the illuminators appear brighter.

With the PROs, the illuminators tend to be better placed, giving a more average placed light....

Re: arlo camera addon vmc3030

lildaddy75249 — Fri, 09 Dec 2016 15:01:11 GMT

Thx

Re: arlo camera addon vmc3030

lildaddy75249 — Fri, 09 Dec 2016 23:24:40 GMT

To dark even if i adjust the brightness bar still no change

Re: arlo camera addon vmc3030

lildaddy75249 — Fri, 09 Dec 2016 23:25:34 GMT

https://arlo.netgear.com/hmsweb/users/library/share/link/ACC278484AB10008_201612

Re: arlo camera addon vmc3030

jguerdat — Sat, 10 Dec 2016 01:32:23 GMT

Two things:

1) Make sure Night Vision is enabled. Toggle off and back on. Can you see the dull red glow from the camera when motion is detected?

2) Open a case with support. Might be a bad camera. https://www.arlo.com/en-us/support/contact.aspx