topic Syncing camera in Arlo

Syncing camera

Mark43dana37 — Wed, 07 Dec 2016 20:26:37 GMT

I try to sync the camera with the base station, following the directions but the blue light on the camera keeps blinking.

The green base station light blinks after I press the button, then I press the button on the camera and the blue light begins to blink on the camera and doesn't stop. The green light on the base station is now steady green. Any advice?

Re: Syncing camera

TomMac — Wed, 07 Dec 2016 23:54:56 GMT

DO ONLY A QUICK PUSH on the base sync button, then couple sec later push the camera sync button....

holding the base sync button to long puts the base into a diff state and the cam will not sync

Re: Syncing camera

JamesC — Fri, 09 Dec 2016 17:54:46 GMT

Mark43dana37,

Adding to TomMac's suggestion above, consider rebooting the base station (on-off button) and the affected camera (by opening and closing the battery compartment door).

Allow the base station to come back online with a solid green power and internet LED and attempt the sync process again.

Are you still having trouble?

JamesC