topic Re: Arlo Camera Inop in Arlo

Arlo Camera Inop

11875 — Wed, 07 Dec 2016 02:11:31 GMT

arlo system has worked fine for about a year, but recently we had a camera go dead. We have changed the batteries, cancelled the camera from the system and resync'd it with no success. What do you recommend as the next step?

Re: Arlo Camera Inop

TomMac — Wed, 07 Dec 2016 02:29:17 GMT

open battery door

go to settings and for that camera use remove device

reboot base via the power button, let reboot fully

CClose battery door

resync camera as if new

if it still fails, contact Netgear support

Re: Arlo Camera Inop

11875 — Wed, 07 Dec 2016 02:45:36 GMT

That did the trick, thanks