camera not powering up

SenBDave — Tue, 06 Dec 2016 08:40:16 GMT

I had some issues resyncing my camera after the batteries were replaced, then I think accidentally removed the batteries when the camera led was flashing blue and yellow led, I forgot this happens during firmware update.

Now my camera does not power up anymore, when I insert new batteries and press the sync button, not even the blue led flashes.

How can I fix this? Is there another way to reset the camera?

Re: camera not powering up

jguerdat — Tue, 06 Dec 2016 13:31:55 GMT

There are threads here about using a USB cable connected to a computer to maybe fix issues like this but it's been a while. It might be faster/easier to open a case to get support. Try chat or phone for (hopefully) faster response.

Edit: Check out this thread:

https://community.netgear.com/t5/Arlo/Camera-off-line/td-p/1612

topic Re: camera not powering up in Arlo

camera not powering up

Re: camera not powering up