topic Re: Battery indicator says 100%, but I know it's not? Is there a fix? in Arlo

Battery indicator says 100%, but I know it's not? Is there a fix?

Barry01 — Sat, 03 Dec 2016 19:48:28 GMT

Re: Battery indicator says 100%, but I know it's not? Is there a fix?

jguerdat — Sat, 03 Dec 2016 21:16:31 GMT

A little detail would help. How do you know it's not? Have you opened and closed the battery door to reset the camera? Did you power cycle the base?

Re: Battery indicator says 100%, but I know it's not? Is there a fix?

Barry01 — Sun, 04 Dec 2016 12:32:02 GMT

Hi jguerdat - Thanks for the quick reply - I know because they have been in use for a couple of months and been showing drain previous to now showing 100%

I have not tried anything yet, waiting for advice.

Thanks

Re: Battery indicator says 100%, but I know it's not? Is there a fix?

jguerdat — Sun, 04 Dec 2016 13:33:43 GMT

I suggested a couple of things above.

Re: Battery indicator says 100%, but I know it's not? Is there a fix?

Barry01 — Mon, 05 Dec 2016 17:24:23 GMT

OK Tried both resetting the camera and the base station and the battery indicator on one of the cameras is still reporting 100%?

Re: Battery indicator says 100%, but I know it's not? Is there a fix?

jguerdat — Mon, 05 Dec 2016 21:24:35 GMT

Swap the batteries between cameras. If the issue remains with the camera, contact support to open a case.