topic Re: sound and motion issues in Arlo

sound and motion issues

Bob_1963 — Wed, 16 Nov 2016 15:41:41 GMT

motion detection and sound detection issues with firmware 1.090.0.0_9945. Everything was working fine till this firmware upgrade was pushed out

Bob

Re: sound and motion issues

jguerdat — Wed, 16 Nov 2016 15:54:07 GMT

Mine was only updated last night so don't have much experience with it yet. Have you checked your rules and settings to ensure nothing changed in them?

Re: sound and motion issues

Bob_1963 — Wed, 16 Nov 2016 16:06:00 GMT

Thanks and yes I have checked all the setting and rebooted the base, turn the cameras on and off. I even increased the sensitivity of the motion setting.

I will continue to work with them and see what I can figure out.

Bob

Re: sound and motion issues

Bob_1963 — Wed, 16 Nov 2016 16:08:48 GMT

Also noticed that the Speaker volume is set to zero and will not maintain the new settings.

Bob

Re: sound and motion issues

Bob_1963 — Wed, 16 Nov 2016 19:33:14 GMT

AS of 2:15 EST i started to get motion detection notificateins and the cameras are recording again.

If you'all did something thanks.

Bob

Re: sound and motion issues

Bob_1963 — Wed, 16 Nov 2016 19:36:48 GMT

As of 2:15 EST the cameras started sensing motion and recording, still the audio speaker volume default to zero on that page.

Re: sound and motion issues

jguerdat — Wed, 16 Nov 2016 20:05:48 GMT

I'd guess you're using a browser, not the app? Maybe Chrome? I have found that Chrome on W10 is causing the volume to look like it's on 0 but the app and Firefox are fine. I can refresh the audio settings page and get it to show the proper volume but that shouldn't be necessary.