topic Re: camera hookup to base station in Arlo

camera hookup to base station

stevefb — Tue, 29 Nov 2016 15:07:29 GMT

My camera has stopped tranmitting to the base station. Also I noted that when I sign in a can't access my account or settings. I have reset everything and checked the batteries in the camera, all are good. I only get 3 green lights on the base station where I think I used to get 4.

Re: camera hookup to base station

TomMac — Tue, 29 Nov 2016 15:37:13 GMT

Don't know what happened, but BTW, only 3 leds from the left are lit....

in order of easy>hard... try in order

1) try a diff device or browser ( like fire fox ), if phone delete app and reinstall

2) power button reboot the base, wait a few mins for it to come back

3) open / clse battery door on each camera , resync if needed

4) reset the base by holding the reset button about 10 sec, let base come online, sync cameras as new

Re: camera hookup to base station

jguerdat — Tue, 29 Nov 2016 15:37:45 GMT

Whoa! This is in the Arlo Go section!

The first things I'd try would be logging out and baclk into the interface. Also, try both the app and a browser. Power cycle the base.

There should only be 3 green LEDs - power, Internet and camera.

Tell us more about exactly what you tried. More details are better.