topic Re: Picture is red in Arlo

Picture is red

OIB1 — Mon, 26 Sep 2016 22:58:07 GMT

I've removed the batteries, shut everything down, removed and readied camera but I cannot get the picture back this time. It is hues of red. Any help is greatly appreciated...

I saw this question several times but no resolution provided.

Thank you...

Re: Picture is red

jguerdat — Thu, 08 Sep 2016 13:39:03 GMT

This question has been asked and answered many times. Like any hardware problem, contacting support using the big Support link at the top here is the only way to get defective hardware replaced.

Re: Picture is red

JamesC — Thu, 08 Sep 2016 20:15:42 GMT

OIB1,

Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link. If you have any additional questions/concerns feel free to private message me. I would be happy to help.

JamesC

Re: Picture is red

anglerjon — Wed, 30 Nov 2016 04:07:26 GMT

Just wanted to jump this train and advise that one of my 4 cameras went red 4 days ago. Pretty frustrating that the fix seems to be paying shipping to have a defective unit replaced. Bummer. Was happy up to this point... even reccomended them to friends. Will be warning them about this ASAP.

Re: Picture is red

Jmango167 — Thu, 15 Dec 2016 23:01:59 GMT

I agree! Definitely a flaw in the Arlo system.