topic International Use in Arlo

International Use

AprilMay — Mon, 28 Nov 2016 03:03:23 GMT

Will the system that I purchased in the US work in New Zealand?

Re: International Use

steve_t — Mon, 28 Nov 2016 09:49:53 GMT

What's the voltage rating on the power adapter? I'm in NZ and my power adapter says it is only for 240V. If yours says 100V-240V, it would work with just a power plug adapter, otherwise you'd have to buy a step down transformer or new power adapter here

Re: International Use

AprilMay — Mon, 28 Nov 2016 10:11:51 GMT

Hi there,

Thanks for that, however I was more thinking about internet connection rather than power as I do already understand about power differences.

Are there any international restrictions for connectivity?

Re: International Use

jguerdat — Mon, 28 Nov 2016 14:14:26 GMT

Not unless your ISP and/or country blocks access for some reason.

Re: International Use

JamesC — Wed, 30 Nov 2016 16:34:14 GMT

AprilMay,

If you understand the power differences, there should not be an issue. Some countries are limited to the free Basic plan and do not have access to additional subscription plans. For more information on subscription plan availability, see here: What are the available Arlo subscription plans and how much cloud storage is available?

New Zealand is listed as supporting subscription plans so these should be available there at the listed rates.

JamesC