https://community.arlo.com/t5/Arlo/un-plugging-and-plugging-in-an-arlo-wireless-camera-system/m-p/1176992#M23957 <P>I moved my base station after having it fully functional with four cameras. &nbsp;When I plugged it back in and tried to joined "My Arlo", a message would not let me join saying I was using a different device even though I was using the same computer that I originally used. &nbsp;</P><P>I now have the power, internet and camera buttons green after using factory reset, but I still keep getting rejected when I try to access My Arlo. &nbsp;Can someone help me with this?</P> Fri, 25 Nov 2016 22:49:55 GMT UB52 2016-11-25T22:49:55Z https://community.arlo.com/t5/Arlo/un-plugging-and-plugging-in-an-arlo-wireless-camera-system/m-p/1176992#M23957 <P>I moved my base station after having it fully functional with four cameras. &nbsp;When I plugged it back in and tried to joined "My Arlo", a message would not let me join saying I was using a different device even though I was using the same computer that I originally used. &nbsp;</P><P>I now have the power, internet and camera buttons green after using factory reset, but I still keep getting rejected when I try to access My Arlo. &nbsp;Can someone help me with this?</P> Fri, 25 Nov 2016 22:49:55 GMT https://community.arlo.com/t5/Arlo/un-plugging-and-plugging-in-an-arlo-wireless-camera-system/m-p/1176992#M23957 UB52 2016-11-25T22:49:55Z https://community.arlo.com/t5/Arlo/un-plugging-and-plugging-in-an-arlo-wireless-camera-system/m-p/1177091#M23978 <P>If you already have an account, you can't join again with the same details. You'll want to login instead of join</P> Sat, 26 Nov 2016 09:07:15 GMT https://community.arlo.com/t5/Arlo/un-plugging-and-plugging-in-an-arlo-wireless-camera-system/m-p/1177091#M23978 steve_t 2016-11-26T09:07:15Z