topic Re: 6 month old camera not working; blinks blue once and then nothing in Arlo

6 month old camera not working; blinks blue once and then nothing

MountedArcher — Sat, 02 Jul 2016 16:15:55 GMT

Hi,

6 month old camera has suddenly stopped working. With fresh batteries installed it blinks blue once and then makes a clicking sounding..

https://www.youtube.com/watch?v=mDyPuWlXfgA

Re: 6 month old camera not working; blinks blue once and then nothing

jguerdat — Sun, 03 Jul 2016 13:55:32 GMT

Looks like you have a bad camera. Create a trouble ticket for RMA.

Re: 6 month old camera not working; blinks blue once and then nothing

Mozzer666 — Thu, 24 Nov 2016 23:34:25 GMT

I have exactly the same problem, camera flashes blue once then nothing ?

Re: 6 month old camera not working; blinks blue once and then nothing

JamesC — Mon, 28 Nov 2016 21:21:36 GMT

Mozzer666,

Consider removing the camera and then go through the sync process again.

JamesC

Re: 6 month old camera not working; blinks blue once and then nothing

Mozzer666 — Tue, 29 Nov 2016 10:02:12 GMT

Hi James

I tried that and now cant synch the camera back up because it wont connect ? Feeling like I will need to find the receipt and get a replacement, how long is teh warranty on these things ?

Stuart

Re: 6 month old camera not working; blinks blue once and then nothing

JamesC — Tue, 29 Nov 2016 16:26:27 GMT

Mozzer666,

Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link. If you have any additional questions/concerns feel free to private message me. I would be happy to help.

JamesC