topic Re: Sensitivity Issue in Arlo

Sensitivity Issue

Greaza — Thu, 24 Nov 2016 02:11:05 GMT

Mi Arlo Camero is set to the smallest amount of sensitivity but is still detecting motion virtually every 10 minutes. I have even set it on 1 and its dtill detencting motion. How do i fis this before ANOTHEr set of batteries is required. Also are you planning on recommending a brand of re-chargable batteries

Re: Sensitivity Issue

TomMac — Thu, 24 Nov 2016 13:04:48 GMT

Pull the batteries out to reset the camera.

Go to SETTINGS and use REMOVE DEVICE for that camera. Now bring the camera back as new ( this will reset all settings to default ) by re-syncing.

If problems continues after these steps, contact Netgear as the camera may have a problem.

Re: Sensitivity Issue

jguerdat — Thu, 24 Nov 2016 14:11:59 GMT

Also, make sure the sensitivity setting you're using is the one in your modes and rules and that you're saving the settings as you back out. Don't use the one in Settings under Motion Test.

Re: Sensitivity Issue

tomliver57 — Thu, 24 Nov 2016 19:22:51 GMT

Why can I not put my cameras in the window as when the infared is on it reflects on the glass . I can see nothing. When the infared is off its to dark and again can see nothing.

Re: Sensitivity Issue

jguerdat — Thu, 24 Nov 2016 19:26:09 GMT

I think you answered your own question.

Re: Sensitivity Issue

tomliver57 — Thu, 24 Nov 2016 19:38:20 GMT

Was that you have answered your own question

Re: Sensitivity Issue

tomliver57 — Thu, 24 Nov 2016 19:38:43 GMT

To me

Re: Sensitivity Issue

tomliver57 — Thu, 24 Nov 2016 19:39:27 GMT

Was that you have answered your own question to me lol

Re: Sensitivity Issue

tomliver57 — Thu, 24 Nov 2016 22:25:46 GMT

I have all motion of but all motion on has vanashed.

Re: Sensitivity Issue

tomliver57 — Thu, 24 Nov 2016 22:28:14 GMT

When I go into settings I have all motion off but all motion on has vanashed. Help

Re: Sensitivity Issue

tomliver57 — Thu, 24 Nov 2016 22:29:08 GMT

Re: Sensitivity Issue

jguerdat — Fri, 25 Nov 2016 01:36:25 GMT

It appears you haven't updated firmware or app in a long time. All Motion On/Off was deprecated a year ago. I'd suggest either resetting the base, removing all devices in Settings, My Devices and the adding the base using Add Device in the Devices tab and sync you cameras or at least creating a new mode to your liking using the Mode tab. Click on your base and create a new mode with a rule for one camera. Save and then edit that same mode to add additional rules for other cameras.