topic Re: arlo iphone app uses half screen in live view when phone rotates, just this camera, others ok in Arlo

arlo iphone app uses half screen in live view when phone rotates, just this camera, others ok

Evansfam — Mon, 21 Nov 2016 11:04:46 GMT

Re: arlo iphone app uses half screen in live view when phone rotates, just this camera, others ok

jguerdat — Mon, 21 Nov 2016 13:53:30 GMT

What about if using a browser? Have you downloaded the video to see if it's actually in the video or something to do with the app? Have you reinstalled the app?

If it's really there in all cases, try removing the camera from Settings, My Devices, open and close the battery door to reset the caamera and resync.

Re: arlo iphone app uses half screen in live view when phone rotates, just this camera, others ok

TomMac — Mon, 21 Nov 2016 13:54:37 GMT

If it is just the ONE camera...

In settings, remove the camera (REMOVE DEVICE), open and close the battery door, then bring the camera back as if new ( sync )

Re: arlo iphone app uses half screen in live view when phone rotates, just this camera, others ok

JamesC — Tue, 22 Nov 2016 17:37:17 GMT

Evansfam,

Are you still seeing this behavior after trying the suggestions above? Please let us know.

JamesC