topic Re: New batteries but still not working in Arlo

New batteries but still not working

LuigiA — Thu, 17 Nov 2016 19:33:00 GMT

Hi, one of my Arlo cameras lost battery charge really quickly. Ho hum. I replaced the batteries but it still shows only 3%. Replaced them with another set but still showing 3% and the replace batteries message. Have used new Duracells and new Panasonic batteries. When I close the compartment I do hear a click. Any idea So?

Re: New batteries but still not working

TomMac — Thu, 17 Nov 2016 22:01:38 GMT

Some times the battery level gets stuck....

Try a power button reboot of the base ( turn off/ back on ) and see if that fixes it. ( give 2-3 mins to come back , you may have to log out and log back in )

If not , you'll have to pull the cameras batteries, check polarity, reinstall same... the go to settings and pick that camera , use REMOVE DEVICE and then bring the camera back as new ( re-sync )

Re: New batteries but still not working

LuigiA — Fri, 18 Nov 2016 20:11:28 GMT

Thanks very much. Ended up removing and re-syncing and that did the trick. Top man!