topic Re: How do I detach my Arlo account from an Arlo device? in Arlo

How do I detach my Arlo account from an Arlo device?

_pete_ — Thu, 10 Nov 2016 19:50:47 GMT

Hi, I owned a few Arlo cameras for a time and have since passed them on to a friend. He's setting the cameras up now and I'm getting alerts about that. How do I dissassociate my email address from his devices? I searched a bit but couldn't find an answer. Thanks,

Peter

Re: How do I detach my Arlo account from an Arlo device?

jguerdat — Fri, 11 Nov 2016 00:50:20 GMT

Sounds like you didn't reset the base. He'll need to edit his modes to remove your email address from the notifications.

Re: How do I detach my Arlo account from an Arlo device?

JamesC — Mon, 14 Nov 2016 18:01:52 GMT

_pete_,

Is he using the same account? If so, your email address would need to be removed from the rules as jguerdat suggests above.

Alternatively, he can create his own new account and you will not receive alerts unless you are Granted Access or your email address is added to the rules after setup.

JamesC

Re: How do I detach my Arlo account from an Arlo device?

_pete_ — Mon, 14 Nov 2016 18:18:03 GMT

Thanks for these responses. It looks like he may have solved the problem himself already, but if not I think I now have the information I need to get it sorted. Thanks!