topic Re: how do i cancel my account in Arlo

how do i cancel my account

asdfasdf123 — Tue, 27 Sep 2016 16:26:35 GMT

I want to cancel my account and delete my username/email.

Re: how do i cancel my account

JamesC — Tue, 08 Sep 2015 18:31:30 GMT

asdfasdf123,

Welcome to the community! If you would like to close your account, please contact the Arlo Support team. If you have any other questions or concerns please ask!

Thank you!

JamesC

Re: how do i cancel my account

Vicvik — Tue, 15 Dec 2015 01:57:29 GMT

I just don't want receib more emails

Re: how do i cancel my account

jguerdat — Tue, 15 Dec 2015 13:35:19 GMT

If you're still using the system but don't want email notifications, edit your rule(s) and turn off email.

Re: how do i cancel my account

KamalMasih — Mon, 18 Jan 2016 09:18:09 GMT

I am no longer using Arlo system and want to cancel my subscription and pls delete my username and email.

Thanks,

Kamal

Re: how do i cancel my account

JamesC — Tue, 19 Jan 2016 17:15:43 GMT

KamalMasih,

Please contact the Arlo Support Team to resolve this issue.

JamesC

Re: how do i cancel my account

rfrancismatthew — Tue, 26 Apr 2016 17:39:48 GMT

My auto renew date is 5/15/16 but I do NOT WISH to renew and would like to cancel my subscription. Have tried to telephone but the line is constantly busy.

Re: how do i cancel my account

JamesC — Tue, 26 Apr 2016 17:40:38 GMT

rfrancismatthew,

You can do this through the Arlo ui by logging in to your Arlo account, navigate to Settings > Subscription > Change Subscription > select Basic Plan. If you have any additional questions/concerns feel free to private message me. I would be happy to help.

JamesC

Re: how do i cancel my account

Klinker1 — Fri, 11 Nov 2016 14:46:34 GMT

I need to cancel my account as I No longer have Arlo cameras at my business.

Re: how do i cancel my account

JamesC — Mon, 14 Nov 2016 18:11:54 GMT

Klinker1,

Removing all devices under Settings > My Devices and changing your subscription to the free Basic Plan effectively "cancels" your account.

If you would like to completely close the account, please contact the Arlo Support Team.

JamesC

Re: how do i cancel my account

LongboardLu — Sun, 11 Dec 2016 01:52:09 GMT

"If you're still using the system but don't want email notifications, edit your rule(s) and turn off email"

Where do I edit the rule(s) & turn off email?

Re: how do i cancel my account

jguerdat — Sun, 11 Dec 2016 16:26:19 GMT

Mode tab, click on your base and edit any modes. Sounds like you haven't created any so it will be the Armed mode. Be sure to save.

Might be better to experiment with creating your own mode(s) so you know how to do it and how you can customize things, including using the schedule. When creating a new mode you only set up one camera. Save and reedit the mode to add camera rules. Any camera that does not have a rule will be disarmed. You can create many modes with different rules for use in the schedule. Only one mode at a time can be set or activated so you might have various modes that are ALMOST the same but with cameras added or subtracted according to your needs.

Re: how do i cancel my account

Nony — Mon, 06 Mar 2017 21:38:15 GMT

I have an email on my old iphone and I want to cancel it but I don't know how

Re: how do i cancel my account

jguerdat — Mon, 06 Mar 2017 22:24:47 GMT

I'm confused. What exactly are you asking for?