topic Re: Arlo Camera Red Tint image and replacement in Arlo

Arlo Camera Red Tint image and replacement

Chris_Liu — Mon, 07 Nov 2016 00:17:11 GMT

Hi All,

I was wondering if anyone has claimed a RMA with a Red Tinted Arlo camera. and the replacement is refurbished/used??

In my case, yes and very disappointed.

Bought 4 brand new cameras and one of them was faulty, only had them for 2 months and now I got a used replacement.

Cheers

JamesC — Wed, 09 Nov 2016 22:46:21 GMT

Chris_Liu,

Are you having any issues with the replacement camera?

JamesC

Kind1s — Fri, 11 Nov 2016 22:02:44 GMT

I'm having red issue on mine, how to do contact support? I keep searching and it brings me back to support forums.

jguerdat — Fri, 11 Nov 2016 23:51:32 GMT

Chris_Liu — Sun, 13 Nov 2016 10:29:51 GMT

The replacement is working fine at the moment. But it is just an old refurbished item. I can see the rubber magnetic part is turning to yellow.

Chris_Liu — Sun, 13 Nov 2016 10:31:01 GMT

I actually used the online chat function to log the ticket with netgear.