topic Re: Camera went offline; blinking amber light on camera in Arlo

Camera went offline; blinking amber light on camera

blankpage — Mon, 26 Sep 2016 22:27:00 GMT

One of my five Arlo cameras went offline. I have verified that it is not a bluetooth connection issue. Battery was fine just before the camera went offline. On inspection, the camera has a blinking amber light. I cannot find what that means. Anybody know?? Any suggestions as to what is going on?

Re: Camera went offline; blinking amber light on camera

ant — Sun, 08 Mar 2015 03:19:06 GMT

blankpage wrote:
One of my five Arlo cameras went offline. I have verified that it is not a bluetooth connection issue. Battery was fine just before the camera went offline. On inspection, the camera has a blinking amber light. I cannot find what that means. Anybody know?? Any suggestions as to what is going on?

Blinking amber light under the base station's camera logo means weak wireless signal with the camera(s). See https://community.netgear.com/t5/Arlo-Knowledge-Base/What-Do-The-LEDs-On-My-Arlo-Base-Station-Mean/ta-p/989 ...

Re: Camera went offline; blinking amber light on camera

TomMac — Sun, 08 Mar 2015 14:12:55 GMT

snip... I have verified that it is not a bluetooth connection issue. Battery was fine just before the camera went offline. On inspection, the camera has a blinking amber light. I cannot find what that means. Anybody know?? Any suggestions as to what is going on?

FYI, not bluetooth, but the cameras run on wifi , 2.4gh 802.11n

As to your question, if the amber light is flashing on the camera it is an indicator the batteries are low. If if was outside, bring in the camera, let it return to room temp for an hour/two and then open and close the battery door...( there is a problem netgear is working on re false reading of batteries and cold temp ).

If batteries read normal, all is well... if batteries are still low, then replace them.

info;

Re: Camera went offline; blinking amber light on camera

Roses196 — Fri, 11 Nov 2016 15:31:46 GMT

The same thing is happening to me. I've called twice and Netgear hasn't told me that this is an issue. This is good to know. I think I'm going to return the Pro, buy another regular Arlo camera and call it a day.

Re: Camera went offline; blinking amber light on camera

solamour — Sat, 10 Jun 2017 06:32:01 GMT

The amber light blinking twice does indicate low battery, but what I also found was that even though the battery is full when checked by another camera, it might still show up as low battery. I don't know the exact reason, but I think perhaps one of the contacts between the camera and the battery is not making a solid connection.

Try pulling out the battery and inserting it a few times until you see the blue light, if you know for sure the battery is not empty. Wiping the contacts with lint-free cotton cloth might help as well.

sol

Re: Camera went offline; blinking amber light on camera

jguerdat — Sat, 10 Jun 2017 12:17:48 GMT

Better yet, simply place the batteries in the slots but don't push down. Let the battery door do the work.