topic Re: Arlo Wireless - no recording on movement detection in Arlo

Arlo Wireless - no recording on movement detection

AZ_Antwerp — Sun, 06 Nov 2016 11:42:15 GMT

My camera's correctly detect motion, but no recordings are stored in the library. There appears a red digit "1" upon the Arlo icon, but the library remains empty. No automatic recordings are being stored in the library. Manual recording is no problem. How should I solve this issue?

Re: Arlo Wireless - no recording on movement detection

JamesC — Wed, 09 Nov 2016 22:38:03 GMT

AZ_Antwerp,

Are you getting email alerts showing a clip of the video? Are you able to view recordings from the email alert?

Be sure you do not have a filter set for your library. If the filter is set, this may be why you are not seeing recordings. For more information on the library filter see here: How do I use the Arlo library filter?

JamesC

Re: Arlo Wireless - no recording on movement detection

maslen5 — Wed, 09 Nov 2016 23:34:37 GMT

Everybody is having this issue, been going for a few days now, im still going though it now, lodged a tech support, they tried to tell me its a upspeed problem, i had that check all ok, dont know where to go from here!