topic Re: updating firmware on wire free camera in Arlo

updating firmware on wire free camera

kojoa — Wed, 28 Sep 2016 14:23:52 GMT

Hi there

i have 5 arlo wire free cameras and i have a problem three cameras have one firmware version. The other have different firmware version the problem is the 2 had low batteries i have changed the batteries but cameras cant seem to switch on. The version for the firmware which is not working is 1.2.4941. Any ideas how to update the 2 cameras to bring it to the versions of the first 3

regards

Kojo

Re: updating firmware on wire free camera

jguerdat — Wed, 28 Sep 2016 19:45:45 GMT

https://community.netgear.com/t5/Arlo-Knowledge-Base/My-Arlo-camera-is-offline-since-the-release-of-the-recent/ta-p/1138727

Re: updating firmware on wire free camera

JamesC — Thu, 29 Sep 2016 16:31:59 GMT

kojoa,

Were you able to resolve the issue using the troubleshooting steps listed in the article linked above?

Please let us know,

JamesC

Re: updating firmware on wire free camera

tinokremer — Sat, 01 Oct 2016 10:08:28 GMT

I just posted the procedure in another thread. For me I got everything to work again by one-by-one opening the battery door and closing it again and THEN (after it synced up) updating the firmware. Perhaps it could be useful to add that to the article.