Alerts and recordings inconsistent

Loriv — Thu, 03 Nov 2016 11:45:22 GMT

I just installed the 4 cameras 4 days ago and set up alerts and email notifications on the iOS app. Over these last few day, I have noticed times that I get alerts for almost every movement and then there are times in which no alerts or recording take place with very obvious motion, such as a person walking to my front door.

I never log log out of the app, but when I go back in to check it, I have to log back in with my fingerprint. So, I'm not sure if the app might be turning off automatically or perhaps the cameras are going off line.

When I log back into the app, I'm able to view the live displays on each camera, so I know they work, but I have no idea why there are periods of time when there are no alerts. And I keep it in the alarm mode with the notification and email alerts checked.

Any my assistance would be appreciated.

Re: Alerts and recordings inconsistent

TomMac — Thu, 03 Nov 2016 14:10:26 GMT

Are you not getting pushes but still getting emails?

Is the camera recording video but no alerts?

topic Re: Alerts and recordings inconsistent in Arlo

Alerts and recordings inconsistent

Re: Alerts and recordings inconsistent