topic Re: unit inoperable in Arlo

unit inoperable

JesseJames — Mon, 31 Oct 2016 04:25:47 GMT

Bought vms3130 base station and 1 cam on Amazon.

Took me months to get around hooking it up, finally hooked it up everything connected fine ect. I just did a temp hookup, wires were all over the place so I unplugged it, put it where I wanted it and routed the power and ethernet cord to it.

Plug it in and turn it on and the amber power light comes on and thats it. It doesn't boot, no green lights at all. Tried unplugging/turning it on-off, reset everything. Reset has no effect, the amber light is on and that is it.

So, not much more to tell, when I first hooked it up it lit green for power, then green for ethernet hookup, and a green for cam connection. Now its just amber and I am thinking it is fried, anything I can try to salvage this thing ?

Re: unit inoperable

TomMac — Mon, 31 Oct 2016 11:14:33 GMT

Make sure your using the proper power supply that cam with the base...

after that ,

Contact Netgear support

Re: unit inoperable

JesseJames — Mon, 31 Oct 2016 18:15:12 GMT

Thanks, power supply is the one that came with unit and first used with success.

I did notice that when first plugged in all the green lights come on, then it goes to amber and apparently nothing will change that.

Guess I'll look into contacting support.