I do not receive notifications and one camera giving error message on live stream

Angelina — Thu, 27 Oct 2016 15:34:22 GMT

Hi,
I have two Arlo web cameras and I have two different problems.

1) I don't receive any notifications - although I have done everything according to the installation manual and the Iphone settings are ok (Arlo -> notifications -> Ok!)

2) When I try to check one of my cameras (The live function) i receive an Arlo app message "Can not play, try again!"

I have also installed a Netgear network amplifier in the room. The other camera works fine and both of them have the same settings.

Hope You understand what I mean - English is not my native language 🙂

Thx!

Cheers,
Angelina

Re: I do not receive notifications and one camera giving error message on live stream

TomMac — Thu, 27 Oct 2016 15:34:44 GMT

will assume regular Arlo;

1) if the phone settings are correct, notifications NOT turned off under settings/app ( of phone ) and settings are checked on in the Arlo program to send pushes ( must be done for each camera )

Then I would un-install the phones app and re-install it

2) The Arlo cameras only link to the base...not a Netgear network amplifier. ( unless you mean the base is plugged into a wifi extender )

If it is just the one camera, I would open and close the battery door to re-set the camera and test again...

If it continues to give you trouble after, then I would switch the two cameras and see if the problem follows the camera.

If problem follows the camera, then contact Netgear support.

topic I do not receive notifications and one camera giving error message on live stream in Arlo

I do not receive notifications and one camera giving error message on live stream

Re: I do not receive notifications and one camera giving error message on live stream