one of my Arlo cameras is OFFLINE.

CMMJA — Thu, 13 Oct 2016 16:14:50 GMT

I have 2 wireless ARLO outside cameras linked to my iPad and iPhone.

I looked at the Arlo app and it says one of my cameras is OFFLINE.

I did not set up my system and I am technically "challenged".

Is there any easy way to get that one camera back online?

Thanks

Re: one of my Arlo cameras is OFFLINE.

TomMac — Thu, 13 Oct 2016 16:15:08 GMT

It may just be offline due to lack of battery power...

First thing you can try that's simple is to reboot the BASE ( by power button, off then on.. takes about a min or two to come back online ) or

From your SETTINGS pick the Arlo base device and use the RESTART button ( does the same thing )

After this if nothing works, it would prob require you to physically get the camera and reset or resync it ( or battery change )

Ask and help will come 🙂