topic Re: Why is one camera black and white while others are color in Arlo

Why is one camera black and white while others are color

Lorenzetti1 — Mon, 10 Oct 2016 21:05:50 GMT

Why is one camera black and white while others are color. Is there a setting for this ?

Re: Why is one camera black and white while others are color

JamesC — Mon, 10 Oct 2016 18:19:49 GMT

Lorenzetti1,

A black and white image indicates that the camera is in Night Vision mode due to lack of ambient light.

This is expected behavior if your camera has Night Vision mode enabled within the camera settings.

If you would like to test this feature, bring your camera to a well lit area and activate the live stream, if the area is well lit, the stream should be in color.

JamesC

Re: Why is one camera black and white while others are color

jguerdat — Mon, 10 Oct 2016 20:22:37 GMT

JamesC wrote:

This is expected behavior if your camera has Night Vision mode enabled within the camera settings.

The Night Vision setting doesn't have anything to do with the camera switching to B&W, right? It just enables/disables the IR illuminators.

Re: Why is one camera black and white while others are color

JamesC — Mon, 10 Oct 2016 21:33:37 GMT

jguerdat,

The symptom is hand in hand. There is no reason you would see a black and white (grayscale) image if the Night Vision feature is toggled off and there is no other setting that would cause this.

JamesC

Re: Why is one camera black and white while others are color

jguerdat — Tue, 11 Oct 2016 12:52:03 GMT

I suspect we're saying the same thing differently. The use of the Night Vision toggle simply enables/disables the IR illuminators but the camera still reacts according to light level - if it drops sufficiently, the camera will switch to B&W to increase sensitivity. We can agree on that, right?