topic Re: NETWORK STILL DOWN in Arlo

Arlo Network is down

HAZMATOKC — Wed, 05 Oct 2016 16:42:51 GMT

Network is down and I don't like the fact that the camera doesn't start recording instantly. There's no 5 seconds before like my dascam in truck.

when the camera is triggered, the intruder could rush to the camera, if they know where and I will only see the last 3 seconds. Not good enough for me

AND the network still down???

I might take it back today and get a nest

NETWORK STILL DOWN

HAZMATOKC — Wed, 05 Oct 2016 15:45:00 GMT

I'm wasting time even posting. Stuff like this is not acceptable to me. I'll be back soon, however I have things to do. I can't set my camera on. I'm MAD.

If anything happens while I'm gone "I'm going to flip up LID"

Re: NETWORK STILL DOWN

HAZMATOKC — Wed, 05 Oct 2016 15:48:29 GMT

Fip my LID...you people you sit there, youre in for one big surprise. I'll take this thing back so fast and erase my posts and tell the whole world get a nest.

Of course unless some uses their brian around this place and tell me something I want to hear.

Believe me now I can affect your sales. I'm pissed! thanks for nothing.

Re: NETWORK STILL DOWN

HAZMATOKC — Wed, 05 Oct 2016 15:49:48 GMT

I can't even spell correctly that's how upset I am!

Re: NETWORK STILL DOWN

HAZMATOKC — Wed, 05 Oct 2016 15:50:41 GMT

AND I am not a newbee. I invent the internet, not AL GORE!

Re: NETWORK STILL DOWN

HAZMATOKC — Wed, 05 Oct 2016 15:51:40 GMT

So I know how long it's going to be before you see this thread of mine....you'll see it now.

Re: NETWORK STILL DOWN

HAZMATOKC — Wed, 05 Oct 2016 15:52:30 GMT

I'm giving you 2 mins.

Re: NETWORK STILL DOWN

HAZMATOKC — Wed, 05 Oct 2016 15:53:17 GMT

Discussion Stats

10 replies
‎2015-10-07 07:38 AM
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3 in conversation

Re: NETWORK STILL DOWN

HAZMATOKC — Wed, 05 Oct 2016 15:54:11 GMT

6707 Posts
352983 Members
1295 Solutions

one minute

Re: all of Arlo seems to be down right now.

chotty — Wed, 05 Oct 2016 16:04:54 GMT

Glad I found this. I am out of town and my Arlo system is unaccessible from either web or iOS app.

Quite concerning... ugh!

Re: all of Arlo seems to be down right now.

HAZMATOKC — Wed, 05 Oct 2016 16:08:41 GMT

right?

Re: all of Arlo seems to be down right now.

chotty — Wed, 05 Oct 2016 16:11:51 GMT

James,

I am out of town and unable to access my Arlo at home,

Neither Safari or Chrome browsers work, nor does iOS 10.0.2 & Arlo app.

They just spin trying to connect. Arlo cloud is DOWN.

Re: all of Arlo seems to be down right now.

HAZMATOKC — Wed, 05 Oct 2016 16:13:23 GMT

A LOT OF WASTED TIME!

Re: all of Arlo seems to be down right now.

JamesC — Wed, 05 Oct 2016 16:19:58 GMT

We are currently investigating this issue as a top priority. I will post an update as soon as I have more information.

Thank you,

JamesC

Re: all of Arlo seems to be down right now.

chotty — Wed, 05 Oct 2016 16:37:00 GMT

Mine is now working (iOS 10.0.2) Thanks.

Re: all of Arlo seems to be down right now.

jguerdat — Wed, 05 Oct 2016 16:37:02 GMT

FWIW, it seems to be working now, at least for me.

Re: all of Arlo seems to be down right now.

JamesC — Wed, 05 Oct 2016 19:48:33 GMT

We have identified the issue and this should now be resolved. Please let me know if you continue experiencing this behavior.

Those users who were affected, what ISP are you using? It appears Cox communications is experiencing issues: http://downdetector.com/status/cox-communications

JamesC

Re: all of Arlo seems to be down right now.

HAZMATOKC — Wed, 05 Oct 2016 18:33:57 GMT

I'm done. Over and Out! I took it back. I'm finished. You had over 45 minutes. Unacceptable.

I'm sure glad this happened within the 30 days

Re: all of Arlo seems to be down right now.

HAZMATOKC — Wed, 05 Oct 2016 18:39:22 GMT

James, nothing personal. Just the it goes. If you want to help me, deleted my account I would like that. Not this account the log in account for the camera. Are you will to do that. Thanks

Re: all of Arlo seems to be down right now.

JamesC — Thu, 06 Oct 2016 18:16:41 GMT

HAZMATOKC,

You would need to contact the Arlo Support Team to close your account. If you need help with this, please let me know.

Options to contact support can be found here: Arlo Support Team

JamesC