topic Camera not working with new batteries in Arlo

Camera not working with new batteries

DWH2 — Wed, 05 Oct 2016 01:57:56 GMT

Camera clicks about every 30 seconds. Seems like its trying to start up but shuts itself down.

Green screen says batteries need replacing.

Blue light appears briefly when battery compartment is opened then closed.

Tried removing device and setting up as new. Blue light appears briefly and shuts down.

Tried a different set of new batteries with the same result.

Other 4 cameras working fine.

Less than 2 years old.

Re: Camera not working with new batteries

TomMac — Wed, 05 Oct 2016 02:12:37 GMT

contact Netgear for a possible replacement.

Re: Camera not working with new batteries

JamesC — Wed, 05 Oct 2016 18:04:11 GMT

DWH2,

If you're still having issues after removing the camera and resyncing along with installing a fresh set of batteries, I agree with TomMac. Please consider contacting the Arlo Support Team for further investigation of this issue as it may be hardware related.

JamesC