topic Re: Wireless camera not connecting in Arlo

Wireless camera not connecting

carin123 — Tue, 04 Oct 2016 19:59:42 GMT

I have just bought a new system, with just one camera, hoping that it would work well and that I would add more cameras! But I have not been able to get it to work since a got it! In the app I followed all steps but then when I get to add device it state "sorry, we are experiencing an unexpected issue" and I've also tried to confirm my email address but I'm unable to complete this also as it states " resend registration failed to send" I don't know what else to do! The adverts made it look so easy!!

Re: Wireless camera not connecting

JamesC — Wed, 05 Oct 2016 16:26:11 GMT

carin123,

I have not been able to replicate the issue you are describing. Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link. If you have any additional questions/concerns feel free to private message me. I would be happy to help.

JamesC