topic Settings lost after power interupt in Arlo

Settings lost after power interupt

Avnav — Mon, 26 Sep 2016 23:27:43 GMT

I have set my own rules and modes in settings, and I have the base station set to Eastern time zone. After losing power a few times, or just turning the base station off, then on, I lose all the rules and modes that I set up, and the base station defaults to Pacific time zone. Is there any way to keep my settings intact after a power interupt?

Re: Settings lost after power interupt

TomMac — Thu, 06 Aug 2015 18:36:31 GMT

Something is not right... normal power down or outages should not effect you saved rules/mode/time.

Check with netgear, but is may sound like a factory reset is in order and then you have to restart the system and resync the cameras.

Re: Settings lost after power interupt

Avnav — Fri, 07 Aug 2015 13:35:09 GMT

Thanks for your reply. I am new to security cameras, and have been reading posts about having problems with factory resets, so am a little reluctant to do that. Right now, it's an annoyance to redo my rules and modes, but the default to a different time zone fouls up my scheduled modes. I just thought It was something I missed in settings. If I do a factory reset, is that just selecting the reset button in settings, under base station? Are the posts of problems with factory resets in the minority?

Re: Settings lost after power interupt

TomMac — Fri, 07 Aug 2015 13:51:15 GMT

As mentioned, I'd put in a trouble ticket to Netgear first, just in case it's a hardware issue...

As to a factory reset, some have problems re-setting up, many don't. The cameras will also have to be re-synced