topic Re: Getting alerts, but not getting to camera? in Arlo

Getting alerts, but not getting to camera?

Aniraf — Mon, 26 Sep 2016 23:26:00 GMT

I can't seem to connect to any of my cameras, or view the alerts on the calendar. However, I continue to get alerts for each camera that's active. Does anyone know how something like this could happen? I suspected the base station didn't have a proper connection to the internet, so I rebooted my router, and powercycled the base station, but that didn't seem to fix it :(.

I forgot to mention

Aniraf — Fri, 31 Jul 2015 21:25:12 GMT

Forgot to mention

FW Version: 1.4.2695

HW Version: VMB3010r2

Camera FW Version: 1.2.2688

Re: I forgot to mention

Showguy — Sat, 01 Aug 2015 01:17:50 GMT

They only thing I can tell you there are dozens of post regarding totally erratic performance since the upgrade to the new firmware. Yes the firmware your on. You may have to grin and bare it until Netgear figures it out.

Re: Getting alerts, but not getting to camera?

Aniraf — Sat, 01 Aug 2015 01:48:21 GMT

Oh, cool thanks for the info. Do they publish a change log somewhere? I can't even find the versions.

Re: Getting alerts, but not getting to camera?

Showguy — Sat, 01 Aug 2015 10:40:33 GMT

Oh, cool thanks for the info. Do they publish a change log somewhere? I can't even find the versions.

They will ill usually post release notes in the announcement section of the forum. Don't expect much info from the release notes.

Re: Getting alerts, but not getting to camera?

Kobe2008 — Sat, 26 Dec 2015 01:48:14 GMT

I can't see connect to camera

Re: Getting alerts, but not getting to camera?

JamesC — Mon, 28 Dec 2015 22:51:09 GMT

Kobe2008,

Are you having trouble syncing the camera or are you getting an error message on the cameras screen? Please give us some more information so that we can further assist!

JamesC