topic Website Portal requires a few camera reloads, Getting Status hangs in Arlo

Website Portal requires a few camera reloads, Getting Status hangs

armoredsaint — Fri, 07 Oct 2016 18:59:47 GMT

I am using a Windows with Chrome and up to date on software, it happens each time that I need to hit reload atleast two or more times before it loads - or the stupid "Getting Status" will be there definitely or it says my base station is offline which it is not...

So annoying with all these little things.

Re: Website Portal requires a few camera reloads, Getting Status hangs

Showguy — Sat, 25 Jul 2015 20:51:28 GMT

Welcome to the club. And FYI it's not any better on any other browser.

Re: Website Portal requires a few camera reloads, Getting Status hangs

armoredsaint — Sat, 25 Jul 2015 23:08:08 GMT

that sucks, i hate being a beta tester for who knows how long before another update is pushed.

Re: Website Portal requires a few camera reloads, Getting Status hangs

JPC — Sun, 26 Jul 2015 16:32:17 GMT

Yup.. Unfortunately we are the Beta Tester.. There's so much glitch on this system.. Its unbelievable..Even the update is not consistent enuff that only some gets it the first time and the rest gets behind

Web Portal extremely slow, continued poor performance

Rudy — Mon, 27 Jul 2015 15:38:26 GMT

Anyone still experiencing poor performance on the web portal?

Hanging on logon "getting status" and issues streaming 2 or more cameras simultaneously?

Re: Web Portal extremely slow, continued poor performance

JPC — Mon, 27 Jul 2015 16:33:17 GMT

Tested on Safari, Firefox Ver.39, Internet Explorer.. All seemed to work fine.. Though, on Firefox, I did get the "Please Wait" loading stuck in one of the cameras.. Tried it again by logging out and back in.. It worked.. It's prolly Server glitch.. I'm connected wired thru router when I tested all browsers..

Re: Web Portal extremely slow, continued poor performance

Rudy — Mon, 27 Jul 2015 16:48:12 GMT

yes sometimes its normal, seems hit or miss

Re: Web Portal extremely slow, continued poor performance

JamesC — Mon, 27 Jul 2015 17:17:10 GMT

We are currently investigating the issue and will provide an update on the results as soon as possible. We appreciate your patience.

Regards,

JamesC

Re: Web Portal extremely slow, continued poor performance

armoredsaint — Mon, 14 Sep 2015 04:18:35 GMT

Soooo...any update?