topic Re: clear message from library screen in Arlo

clear message from library screen

9100 — Fri, 07 Oct 2016 18:51:11 GMT

When I attempt to view my motion detected recordings the message "Click on 'Select' at the top right to see more you can do with your recordings." is displayed over my vinettes. No "OK" button is visable nor can I move my display screen up or down to clear that message. I have clicked "do not display this message in the future" and the overlay message still appears. How can I clear that message?

Re: clear message from library screen

TomMac — Tue, 23 Jun 2015 16:08:45 GMT

have you tried a different browser ?

Re: clear message from library screen

JPC — Tue, 23 Jun 2015 21:45:05 GMT

Try a different browser.. Maybe some glitch..

I think depending on the settings of your browser.. If you let your Browser/App to "Remember Me" on the Login Screen.. It will help clear that msg when you check "do not display this message in the future".. If you don't then chances you'll get that msg again and again..

Also, for Browsers, if you have some type of Temp File Cleaner Software and it automatically cleans out when you exit.. The "Remember Me" on the Login Screen will basically won't remember it the next time you login and you'll have to re-type your "Email" & "Password" and the "Message" on the Library will Prompt again..

Hope this helps..

Re: clear message from library screen

wrdavid2 — Wed, 23 Dec 2015 06:31:36 GMT

I have this exact same problem when using my Firefox browser. Tried the suggestion of 'remember me' at login, but that did not work.

However, I do not have the problem when I use my Chrome Browser. That's good, but I'd rather use Firefox.

Any other suggestions????

thanks

Re: clear message from library screen

AmBg — Fri, 15 Jan 2016 23:46:49 GMT

I don't have the select word in my screen

Re: clear message from library screen

AmBg — Fri, 15 Jan 2016 23:51:22 GMT

Re: clear message from library screen

JamesC — Mon, 18 Jan 2016 21:55:08 GMT

AmBg,

Please provide us with more details about what you are experiencing so we can assist!

JamesC