topic No push notifications on android phone when mobile data turned on. in Arlo

No push notifications on android phone when mobile data turned on.

MAS65 — Tue, 27 Sep 2016 16:24:35 GMT

I don't receive push notifications on Samsung android phone when mobile data is turned on, but I receive them when wifi is enabled. Anybody else have this problem? Any solutions?

Re: No push notifications on android phone when mobile data turned on.

TomMac — Sun, 30 Aug 2015 12:20:59 GMT

IIRR, the android app had a bug in the past re pushes while the phone in sleep mode... maybe another one. Will see if I can dupe the same problem.

As to fixes, nope, got nothin'

I stopped using pushes mostly because i found the email to text messg convert format was easier for me to respond to ( over email and pushes )

Re: No push notifications on android phone when mobile data turned on.

MAS65 — Tue, 01 Sep 2015 12:13:03 GMT

Thanks for the reply. Sleep mode doesn't seem to be an issue when wifi is on. When data is on, I don't receive any push notification whether in sleep mode or awake. If the cameras are triggered when I'm out and using data and then later I acquire a wifi signal all of a sudden all the push notifications come through. Hope I can get this to work, not much use if someone is breaking in and I can't receive notification. May have to go with emails, but I find them slow to come through.

Re: No push notifications on android phone when mobile data turned on.

TomMac — Tue, 01 Sep 2015 13:27:23 GMT

May have to go with emails, but I find them slow to come through.

I don't find emails to much slower than pushes... but isn't a notification a bit slow better than non at all ? ( untill fixed )

Open a ticket to Netgear, see if there's a fix

That's why I convert my email to phone sms, I find it quicker to get thru and read.