https://community.arlo.com/t5/Arlo/I-am-unable-to-to-change-settings-with-my-phone-tablets/m-p/975065#M18753 <P>patbarce,</P> <P>&nbsp;</P> <P>After performing the troubleshooting steps provided by jguerdat were you able to resolve the issue? If you were, please mark his post as a solution so that others having this issue may benefit from the solution! We would greatly appreciate it!</P> <P>&nbsp;</P> <P>Regards,</P> <P>JamesC</P> Wed, 26 Aug 2015 17:11:53 GMT JamesC 2015-08-26T17:11:53Z https://community.arlo.com/t5/Arlo/I-am-unable-to-to-change-settings-with-my-phone-tablets/m-p/973916#M18751 Tue, 27 Sep 2016 16:21:07 GMT https://community.arlo.com/t5/Arlo/I-am-unable-to-to-change-settings-with-my-phone-tablets/m-p/973916#M18751 patbarce 2016-09-27T16:21:07Z https://community.arlo.com/t5/Arlo/I-am-unable-to-to-change-settings-with-my-phone-tablets/m-p/974035#M18752 <P>Verify you have the latest app as well as firmware. &nbsp;In Settings, make sure the Auto Update slider is on (toggle, saving each step if necessary) and restart the base station. &nbsp;For the cameras, open the battery door for a few seconds and close. &nbsp;Updates usually occur in the early AM hours but updates may occur right away.</P> Sun, 23 Aug 2015 13:09:40 GMT https://community.arlo.com/t5/Arlo/I-am-unable-to-to-change-settings-with-my-phone-tablets/m-p/974035#M18752 jguerdat 2015-08-23T13:09:40Z https://community.arlo.com/t5/Arlo/I-am-unable-to-to-change-settings-with-my-phone-tablets/m-p/975065#M18753 <P>patbarce,</P> <P>&nbsp;</P> <P>After performing the troubleshooting steps provided by jguerdat were you able to resolve the issue? If you were, please mark his post as a solution so that others having this issue may benefit from the solution! We would greatly appreciate it!</P> <P>&nbsp;</P> <P>Regards,</P> <P>JamesC</P> Wed, 26 Aug 2015 17:11:53 GMT https://community.arlo.com/t5/Arlo/I-am-unable-to-to-change-settings-with-my-phone-tablets/m-p/975065#M18753 JamesC 2015-08-26T17:11:53Z