topic Re: Can't view videos with Android in Arlo

Can't view videos with Android

lewa27 — Tue, 27 Sep 2016 16:26:30 GMT

Hi,

Having problem with viewing videos from Samsung tablet Galaxy S and mobile Galaxy S5. Everything works well until I try to start a video, Then it's saying cant't play video. It's working with wired PC, wifi PC Ipad Air2 and Samsung smartTV. Components are WD My Cloud 3TB and router R7000 with latest known software. Videos are working fine when playing them directly from SD-card. Tried different Android video-players but all with same result.

Any suggestions?

Re: Can't view videos with Android

jguerdat — Sat, 05 Sep 2015 19:56:41 GMT

Are you using the Android app or trying to view downloaded videos?

Re: Can't view videos with Android

lewa27 — Sat, 05 Sep 2015 22:37:38 GMT

Android app.

Re: Can't view videos with Android

jguerdat — Sun, 06 Sep 2015 12:25:51 GMT

Video apps won't help viewing using the Arlo app, only with downloaded videos. First step - uninstall and reinstall the Arlo app. Also, does it work using a computer and browser?

Re: Can't view videos with Android

Joanguckiean — Tue, 29 Dec 2015 06:50:03 GMT

I can't even choice a day that I want to watch I can only watch live video

Re: Can't view videos with Android

Joanguckiean — Tue, 29 Dec 2015 06:52:28 GMT

I need help

Re: Can't view videos with Android

JamesC — Tue, 29 Dec 2015 17:41:11 GMT

Joanguckiean,

Within the library select a day that has content and then select the content you want to view. Alternatively you can download the content and watch it locally. Are you getting any error messages when trying to do this? What browser/device are you using to try and view content?

JamesC