topic Re: my arlo does not load on my computer in Arlo

my arlo does not load on my computer

Roco — Mon, 26 Sep 2016 23:24:24 GMT

I clicked on "my arlo" and it goes to https://arlo.netgear.com/ on my computer. However it shows the bird and loading but it does no go anywhere. please advice.

Re: my arlo does not load on my computer

TomMac — Mon, 27 Jul 2015 17:47:18 GMT

It may just be your browser.... missing possibly flash or similar extension.

try another from the approved list;

Internet Explorer 10 or higher
Firefox 3.5 or higher
Safari 3 or higher (Except on Windows and Linux)
Chrome

Re: my arlo does not load on my computer

trctex — Thu, 31 Dec 2015 00:26:50 GMT

I have the same issue, when using Firefox (the most current version) it just goes to the page with the logo and says "loading", it never does. When I try to see a live view on my IE page it says I need to update my Flash player - done that four or five times. Nothing! Any ideas?

Re: my arlo does not load on my computer

TomMac — Thu, 31 Dec 2015 16:18:55 GMT

trctex wrote:
I have the same issue, when using Firefox (the most current version) it just goes to the page with the logo and says "loading", it never does. When I try to see a live view on my IE page it says I need to update my Flash player - done that four or five times. Nothing! Any ideas?

Use Chrome or update flash

Re: my arlo does not load on my computer

trctex — Sun, 03 Jan 2016 03:57:18 GMT

Same situation, still won't load in Firefox, most current version of Firefox. Also updated flash player a dozen times and still get that crap on IE. With Firefox it also won't accept my password saying it's incorrect - it isn't. Same password used on my phone and IE. This tech support with ARLO SUCKS!

Re: my arlo does not load on my computer

JamesC — Tue, 05 Jan 2016 21:14:17 GMT

trctex,

Is the Flash plugin enabled on your Firefox browser?

Take a look at this step by step guide from Adobe for more information: Flash Player Help / Enable for Firefox

JamesC