topic Re: modes in Arlo

modes

SL14 — Tue, 27 Sep 2016 16:25:29 GMT

All was working well, now when I go into "Modes" on my tablet or cell, it just keeps spinning, thinking. Can still get in on computer. Have talked to Best Buy, Arlo chat, Verizon & Comcast. No help. Help !!!!! Thank you

Re: modes

TomMac — Thu, 03 Sep 2015 13:20:54 GMT

If it's working on the computer, at least the Arlo system is ok.

Try one mobile device at a time and check/re-install the app first as that's the easiest thing to do. ( btw, Android or IOS? )

Re: modes

rpc28 — Mon, 07 Dec 2015 02:02:08 GMT

This is my problem to I have tried to reinstall but till spinning. Any help I can't turn on or off motion detecting.
Thanks

Re: modes

jguerdat — Mon, 07 Dec 2015 13:21:32 GMT

Are we talking about reinstalling the app or the system? Tom's comment was about the app - uninstall and reinstall. If it still isn't working, try a computer's browser and verify that it works. If not, you likely should start fresh with a factory reset.