topic Re: Schedule starting day IOS vs Desktop in Arlo

Schedule starting day IOS vs Desktop

mhollesen — Tue, 27 Sep 2016 16:24:44 GMT

I've set up my schedule through the desktop - which runs from Sunday through to Saturday. But when I see the schedule in IOS, it has transposed the schedule by one day (running the aforementioned schedule instead beginning Monday to Sunday). Having checked, the "overruling" schedule seems to be the one on the phone (IOS) - so my sunday "off-work/at-home" schedule runs on the monday (though the desktop shows it is programmed for the sunday).

Anyone know if this bug has been reported? Easy thing is of course just to reprogram my friday/saturday/sundays... but I really do expect that such a bug shouldn't even occur in a "schedule" for a security system.

Re: Schedule starting day IOS vs Desktop

JamesC — Tue, 01 Sep 2015 17:10:38 GMT

mhollesen,

Welcome to the community! I have not heard this reported by any other iOS users. The calendar on iOS does start on monday (whereas the web ui calendar starts on sunday) but this should not affect the behavior of scheduling. Consider clearing out and recreating your schedule. If using the iOS app, be aware of the start and stop times when editing the schedule as you can set the stop time to a different day. Let me know if you're still experiencing this issue after recreating your schedule!

JamesC

Re: Schedule starting day IOS vs Desktop

BjornTM — Fri, 11 Sep 2015 11:50:44 GMT

I have exactly the same problem.

The schedule as shown on my iphone is followed.

See attached screenshots.

On Safari / Mac (week starts with Sunday)

On iOS (Week starts on monday, but first column is the same as in desktop, so desktop sunday settings become monday settings in iOS):

Again: The schedule actually follows the schedule as shown on the iPhone, so the first column is for monday.

Re: Schedule starting day IOS vs Desktop

JamesC — Fri, 11 Sep 2015 18:43:15 GMT

BjornTM,

Welcome to the community! Thank you for the screen shots. We are looking further into this issue and will let you know as soon as possible. I apologize for any inconvenience caused and hope to have a resolution for you soon.

Thank you!

JamesC