topic Re: Battery running down in 48 hours in Arlo

Battery running down in 48 hours

Tad — Mon, 26 Sep 2016 23:16:14 GMT

I now have 2 cameras that run down the batterys after 48 hours. I have replaced with Duracell, top of the line and still both do the same thing. Before anyone states the obvious I run 3 systems, over 20 cameras. Any Ideas?

Re: Battery running down in 48 hours

JennC — Thu, 16 Jul 2015 10:58:01 GMT

Hi Tad,

We apologize for the inconvenience.

Please make sure you are also using the right batteries for your Arlo camera. Click here to see info of what kind of batteries to use.

Also, please make sure you have updated the firmware. See How do I update my firmware when I am prompted that a firmware update is available? and How can I trigger my Arlo system to update its firmware?

and

Hope this helps!

We sincerely apologize for any inconvenience this may have caused you.

Regards,

Re: Battery running down in 48 hours

DaneA — Thu, 16 Jul 2015 11:40:19 GMT

Hi Tad,

In addtion to what had JennC has mentioned, I suggest using rechargeable batteries to the Arlo cameras. You may refer to this forum link below as the battery usage versus time were indicated shared by contributors here in the Arlo Community:

Rechargable battery usage vs time by type

Regards,

DaneA

Arlo Team

Re: Battery running down in 48 hours

Tad — Thu, 16 Jul 2015 15:08:01 GMT

I have all the firmware up to date. I believe I have 2 bad camera's Guess I will call support.