topic Re: OH DEER!!! How do I shut off red flashing camera icon from remote viewing location ? in Arlo

OH DEER!!! How do I shut off red flashing camera icon from remote viewing location ?

Plzhelp — Mon, 26 Sep 2016 23:15:44 GMT

Have set up a camera in remote viewing location about 10 miles away...it has motion detected and is flashing the red camera icon.. but....it's only the deer!

How do I turn off the flashing camera icon when clicking on the arrow in the center of the picture only gives me a "please wait" and not a live stream where I can access the pause button?

Do not want the deer to be the cause of my batteries running down.

Re: OH DEER!!! How do I shut off red flashing camera icon from remote viewing location ?

JennC — Wed, 15 Jul 2015 18:01:02 GMT

Hi Plzhelp,

See image below, I've encircled the button you need to click. When the camera icon is blinking, the button is square. You must have a square record button. This is actually a record button.

Hope this helps.

Regards,

Re: More OH DEER!!! How do I shut off red flashing camera icon ?

Plzhelp — Wed, 15 Jul 2015 18:07:17 GMT

Livestream was not coming on when I pressed the arrow in the center of the picture...so I was not getting the buttons you show...only a "Please Wait"...and I waited and waited and waited...from 10 miles away !

Re: More OH DEER!!! How do I shut off red flashing camera icon ?

JennC — Wed, 15 Jul 2015 18:14:29 GMT

Hi Plzhelp,

try going to Settings first then click Modes, click the pencil icon for All motion on, then it will give you all the cameras you have, click the check mark. Save the settings then go back to camera view.

Reagrds,

Re: More OH DEER!!!

Plzhelp — Wed, 15 Jul 2015 18:23:53 GMT

JennC...It worked! Thanks! The camera is back on-line and the little green running man lives again!

Point of clarification, please...when the camera icon is flashing, and you want it to stop...do you press the RECORD button (to toggle it off)?

When would I use the PAUSE button ?

Re: More OH DEER!!!

JennC — Wed, 15 Jul 2015 18:29:49 GMT

Hi Plzhelp,

I'm glad you have successfully turned it off.

The square button is to totally stop the recording, pressing the record button again will create a new recording while the pause button is you are just pausing it then when you press that pause button again, it will continue the recording right where you paused it.

Regards,

Re: More OH DEER!!!

Chives — Fri, 07 Aug 2015 06:55:34 GMT

I have the same problem but your solution does not work for me it is also not recording but that red flashing camera is on

Re: More OH DEER!!!

KristynM — Fri, 07 Aug 2015 20:56:42 GMT

Chives,

Kindly provide a screen-shot of what you are experiencing.

How long is the Length of Recording set when there is motion detected?

Does this only occur after a recording is done?

Looking forward to your response.

Re: OH DEER!!! How do I shut off red flashing camera icon from remote viewing location ?

EricD — Tue, 17 Nov 2015 02:45:10 GMT

Hi, I am having the same problem - red flashing camera icon, but with no controls at the bottom of the frame. There is a "play" icon on the screen, but it does not play, or clear the flashing camera. I am not able to restart the base station because the camera is busy. None of the above steps have helped. Help!

Thanks,
Eric

Re: OH DEER!!! How do I shut off red flashing camera icon from remote viewing location ?

jguerdat — Tue, 17 Nov 2015 13:38:40 GMT

Try a different browser or app. SOmetimes it's a display thing rather than real. You can also try logging out and back in. Otherwise, it sounds like a physical reset on the base and cameras may be in order.