topic camera seems to stay in night vision. in Arlo

camera seems to stay in night vision.

xcon — Tue, 27 Sep 2016 16:36:01 GMT

I have the 3 camera set up. Love these cameras. But I have one that seems to be staying in night mode everything is pink. I have taken batteries out and it fixes it till it goes back into night vision then it happens again. Please help.

Re: camera seems to stay in night vision.

JamesC — Thu, 01 Oct 2015 18:23:19 GMT

xcon,

I will reach out to you via private message to help resolve this issue.

Thank you!

JamesC

Re: camera seems to stay in night vision.

FRANK121 — Tue, 06 Oct 2015 23:29:01 GMT

I too love these cameras but my indoor camera stay in night mode even during the day when it appears to be sufficient light available?

I get it to toggle to color by shinning a flashlight at the camera but it doesn't stay? Is there an adjustment somewhere for light level before

the night mode kicks in? If not there needs to be!

Re: camera seems to stay in night vision.

TomMac — Wed, 07 Oct 2015 12:33:38 GMT

If the camera stays in 'night' mode ( b/w ) reset the camera by opening the battery door..

Then test it next to a camera that you think is functioning normal ( color in daylight )... if the bad camera goes and stays B/W while the other works fine, it looks defective.

Contact netgear about a replacement.

Re: camera seems to stay in night vision.

Nelson94501 — Mon, 03 Jul 2017 21:08:01 GMT

My camera's video and photos stays pink even afte pulling the batteries out. I tried turning off night vision from the video settings but it stays pink.

Re: camera seems to stay in night vision.

manfredz — Mon, 03 Jul 2017 21:59:35 GMT

the you need to contact support using one of the methods at the bottom of each forum page.

Or if new enough return to store

Re: camera seems to stay in night vision.

Uh1pilot — Tue, 04 Jul 2017 02:03:09 GMT

Turn off the camera and night vision and just open the battery compartment for one whole minute. Close the door then in the house turn the camera on. Should work, if not and you still have pink return it. You can leave night vision off or on after you don't have the pink screen.