topic unable to send link to friends in Arlo

unable to send link to friends

muneeb — Tue, 27 Sep 2016 16:35:47 GMT

I just bought arlo. everything is working well. the only problem is that when I enter my friends email it just says invalid email. I have tried putting different emails but still none of the emails are being accepted.

Re: unable to send link to friends

jguerdat — Wed, 30 Sep 2015 12:32:39 GMT

Are there any special characters in the address? That seems to cause some problems.

Re: unable to send link to friends

JamesC — Wed, 30 Sep 2015 18:31:20 GMT

muneeb,

Welcome to the community! Along with what @jguerdat mentioned keep in mind you must select a camera to share before the invite button will enable so that you can send the invitation. When you say the e-mail is not being accepted are you getting an error message indicating that the e-mail isn't valid? (Please use a valid email address. Be sure to include the "@" and the domain (e.g., @gmail.com).Friend email already used). If you are getting that error message try entering test@test.com and see if it clears. This will isolate if the problem is due to special characters. Please also let us know what browser you're having this issue on.

Thank you!

JamesC