topic Re: My camera will not sync in Arlo

My camera will not sync

mitchfisher69 — Tue, 27 Sep 2016 16:34:35 GMT

After my batteries died and were replaced my camera will no longer connect with the base station.

I have removed the batteries and put fresh ones in. When I do I hear a light humming coming from the camera.

I press both the sync button on the camera and on the base station but nothing happens. No lights of any color show on the camera.

Re: My camera will not sync

jguerdat — Fri, 25 Sep 2015 19:26:22 GMT

You might have a defective camera or it's somehow gone weird. There's a USB port on the camera that can be used to try to reset/recover the camera butni don't recall details. I'll search for the thread(s) about this but in the meantime maybe someone else can jump in here.

Re: My camera will not sync

jguerdat — Fri, 25 Sep 2015 19:48:54 GMT

Read the following thread. Scroll down a bit to find the post about how to use the USB port. Note that you may be invalidating the warranty.

HTTPS://community.Netgear.com/t5/Troubleshooting/Camera-off-line/m-p/1612